Refund policy
Returns Policy
We want you to be completely satisfied with your purchase. If for any reason you are not, we offer the following return policy:
1. Change of Mind Returns (7 Days)
- You can return an item within 7 days of delivery if you change your mind.
- The item must be returned in the same condition as it was received, including all original packaging and labels.
- Return postage will be at the customer's expense unless the item is faulty.
2. Faulty Goods Returns (30 Days)
- If you receive a faulty item, you can return it within 30 days of delivery for a full refund or exchange.
- In this case, return postage will be covered by us.
3. How to Return an Item
- To initiate a return, please contact us at healthyhealing2u@gmail.com with your order details.
- Ensure that the item is securely packaged to prevent damage during return shipping.
4. Refund Process
- Once the returned item is received and inspected, we will process your refund or exchange as per the condition of the item.